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Plushland

Delivery Policy

Last updated: November 13, 2026

We ship within the United States. This page explains our shipping options, costs and typical delivery times.

1. Where we ship

We currently deliver to addresses in the United States. Orders ship from our supplier's warehouse with international tracked delivery, so you can follow your parcel all the way to your door. We do not ship to P.O. boxes for express service.

2. Shipping options and costs

MethodDelivery timeCost
Express Delivery1-4 business days$13.99
Tracked Delivery7-15 business days$5.99

3. Processing time

Orders are usually processed and handed to the carrier within 1 to 3 business days. Orders placed on weekends or public holidays are processed the next business day.

4. Tracking

You will receive an email with a tracking number when your order ships. You can also check it on our Track Your Order page. Tracking can take a day or two to update after dispatch.

5. Delays

Delivery times are estimates. Carrier delays, weather, holidays and customs or address problems can add time. If your parcel is late, contact us at [email protected] and we will help.

6. Wrong or incomplete addresses

Please check your address at checkout. If a parcel is returned to us because of an incorrect address, we can reship it once the extra shipping cost is covered.

7. Damaged or missing parcels

If your parcel arrives damaged or never arrives, see our Refund Policy for how we make it right.

8. Taxes and duties

Sales tax, where applicable, is calculated at checkout. The price you see at checkout is the price you pay. We do not add customs or import fees at delivery for orders shipped to the United States.